Care is complex.
Clarity shouldn’t be.

Private healthcare navigation for when it matters the most.

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GENERAL INQUIRY

An older woman and a family member discussing care options with a professional

Valentine Care Collective
Navigation  |  Clarity  |  Confidence

When care becomes complex, clarity matters.

Personalized guidance for families navigating aging, dementia, complex needs and transitions in care.

Greater Toronto Area · Ontario
Preparing to launch; inquiries welcome.

A reassuring hand resting gently on an older person’s hand

01 / The human connection

Many decisions.
One life at the centre.

Care can involve family members, providers, services and decisions—without one clear path connecting them.

Valentine Care Collective helps individuals and families understand the bigger picture, identify gaps, explore available supports and organize clear next steps.

Private healthcare navigation and care management, with the person and the people beside them at the centre.

Why Valentine Care Collective

02 / Support that meets the moment

Guidance for what’s next.

From an emerging concern to a significant transition, support begins with understanding your situation.

03 / From complexity to a considered plan

The Valentine Care Roadmap

A comprehensive written plan that brings priorities, identified gaps, support options and practical implementation steps into one considered picture.

Designed to help families see what needs attention, what is already in place and what may come next.

Explore the Roadmap

Valentine Care Collective

Care, Clearly
Managed.

THE VALENTINE CARE ROADMAP

01 / What mattersPriorities, preferences and current concerns
02 / The bigger pictureExisting supports, options and identified gaps
03 / Next stepsActions to consider and responsibilities to clarify

ILLUSTRATIVE SAMPLE ONLY
Fictional content. No client information.

04 / Our approach

Thoughtful guidance.
Clear next steps.

Explore the four stages below. The scope of support is shaped around your situation and the agreed service arrangement.

01Understand the situation

Listen to what matters to the individual and family, review current concerns and recognize the people and supports already involved.

02Assess needs, risks, supports and gaps

Consider changing needs, practical concerns and gaps in information or coordination within the agreed scope of service.

03Clarify priorities and recommendations

Bring options into focus, identify priorities and organize practical recommendations that reflect the person’s circumstances and preferences.

04Coordinate agreed next steps

Support communication, coordination and follow-up where agreed, with clear responsibilities and a manageable path forward.

Karliyah Valentine-Lilly, Registered Practical Nurse and founder of Valentine Care Collective

05 / Meet the founder

Karliyah
Valentine-Lilly

Registered Practical Nurse · Founder

Karliyah brings experience in acute-care nursing, seniors and retirement care, memory care and dementia support, care coordination and family education.

Valentine Care Collective brings that experience to a personal, organized approach to navigating care.

Meet Karliyah

Care, Clearly Managed.

06 / A more supported way forward

Let’s talk about what comes next.

You don’t need to have every answer before beginning a conversation. Tell us, in general terms, what you are navigating.

Preparing to launch; inquiries welcome.
Please do not send personal health information through website forms.

OUR APPROACH

Care, Clearly Managed.

Understand the situation. Recognize what is already in place. Identify gaps. Explore options. Organize priorities. Coordinate where appropriate. Create clear next steps.

MEET THE FOUNDER

Karliyah Valentine-Lilly, RPN

Founder of Valentine Care Collective, with a background in acute-care nursing, seniors care, memory care, dementia support, care coordination, healthcare leadership and family education.

ABOUT KARLIYAH

Karliyah Valentine-Lilly, RPN, founder of Valentine Care Collective

RESOURCES

Information for the decisions ahead.

Educational resources are in development.

Where to begin when an aging parent needs more support

Understanding care options for a family member living with dementia

Navigating support for an adult with complex or developmental needs

READ RESOURCES

PROFESSIONAL REFERRALS

A clear point of contact.

Social workers, discharge planners, healthcare, retirement-living and community professionals are welcome to contact VCC about potential referrals or collaboration.

Please keep initial inquiries general and do not include personal health information or identifying client information.

PROFESSIONAL REFERRAL INQUIRY

Let’s talk about what’s next.

Preparing to launch; inquiries welcome.

Connect with Valentine Care Collective to ask a general question or request a consultation.